Frequently Asked Questions
What leasing options are available?
12 month lease
Do you offer individual leases & co-living?
No we do not
Can I request a specific apartment & can an apartment be held?
No.
Is there a security deposit and is any of it refundable?
Yes - depending on condition of the unit after move out
Do you accept Section 8 vouchers?
No
Are utilities inlcuded?
No.
Is renter's insurance required?
Yes.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
Tenants are allowed to sublet their unit
What are the hours of the clubhouse?
Mon-Fri 8am-5pm. Must have clubhouse card to access after hours
What are the hours for the fitness center?
Whatever Ames Fitness Center hours are. For the West gym you have to have a fob to access 24/7
What are the hours for the business center?
Mon-Fri 8am-5pm
Is the apartment set up for working remotely?
Yes.
Are apartments internet/cable ready? Is there a separate charge? How do I set it up?
Internet is provided, tenant needs to bring router. We do not offer cable.
How do I get my packages/do you have package lockers?
No package lockers. Delivery drivers drop them off in the mail room or typically at their door
Are BBQ grills available?
No.
Do you offer valet trash service and/or recycling?
No.
Are concierge services available?
No.
What is the smoking policy?
No smoking in unit or building
Do you allow pets; if so, do you have pet amenities?
Yes, 2 pet limit
What is the parking situation?
Open parking
What schools are in the area?
ISU, Ames Middle School, Ames High School, Edwards Elementary, Sawyer Elementary School
How far is it to the nearest airport or train station?
Boone Train Station. DSM Airport
Are you near any transportation routes? Which ones?
Cy-Ride
How walkable/bikable is the community.
Very walkable and bikable
Are the apartments furnished?
No.
Do the apartments have air conditioning?
Yes.
When were these apartments built? Have there been any renovations?
Different years, we update as needed
What type of flooring do the apartments have?
LVP, Vinyl, Carpet, varies
Is there a bathtub or just a shower?
Depends on floorplan
What kind of appliances and features does the kitchen have?
Varies
Do kitchen sinks have a garbage disposal?
Yes.
Do apartments have dishwashers?
Yes.
Does the apartment come with a microwave?
Yes.
Are washers and dryers available? Are they in the apartment? What kind?
Yes.
